Contact SEAVIA
Let’s talk about your day on the water.
Have a model in mind, a question about a layout or a destination to check? Send us a WhatsApp message with your preferred model and destination so the conversation starts in the right place.
A few details make a better starting point.
Include the boat you are considering, your country and region, and how you intend to use it. If you are still choosing, tell us what matters most: social space, fishing layout, shade or storage.
For a new boat question, include the model name or a link to its page. Describe the use in practical terms: relaxed outings with guests, fishing with equipment to store, or a fleet for an operating business. Add your destination and the timing you are considering. An approximate budget is useful when you name the currency and what that amount needs to cover.
If you are comparing models, tell us what prevents you from choosing. You might need to fit a particular berth, compare shade and seating, or understand the difference between a center console and a soft-top layout. One clear question is more useful than a long equipment list without a description of how the boat will be used.
For an existing inquiry
Include your inquiry reference in your message so it can be connected with your earlier request. Please keep payment details and identity documents out of your initial message.
Keep the original inquiry reference in the email subject or message. Explain what has changed since your earlier request, such as the destination, preferred model or delivery timing. If you are correcting an item, identify both the earlier detail and the replacement so the team can distinguish an update from a separate project.
For an existing boat, start with the seller or service contact named in your handover documents. Include the model, equipment identification, a concise description of the issue and when it appeared. The support pages explain which documents help establish the correct contact and the applicable terms.
By email or phone
Write to jacklau@seaviaboats.com or call +86 153 3888 8949. You can also contact this number directly on WhatsApp. Include your model and destination, and an earlier inquiry reference if you have one.
Use email when a drawing or reference image would make the question clearer. Label the files with the model or inquiry reference and state which detail you want reviewed. The website inquiry form collects text; supporting project files can be discussed through the published email address.
For dealer or OEM discussions, use the dealer application and describe your territory, customer base, service capabilities and first-order plan. Note requested layout, branding or equipment changes separately. An application begins a review and does not itself establish dealer status, exclusivity or a delivery commitment.
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